Terms and Privacy

These terms apply to the use of the Bitcom d.o.o. website (Krivec 5, 1000 Ljubljana). By using the site, you agree to these terms. Last updated: 1 February 2026.

Controller: Bitcom d.o.o., Krivec 5, 1000 Ljubljana, Slovenia. For any questions or to exercise your rights, email info@bitcom.si or write to the company address.

Data you provide (e.g., via email or form) is used solely to respond to your inquiry, prepare an offer, or handle service/claims. We do not share data with third parties unless required to deliver the service or by law.

When sending a message, include essential contact details (name, surname, email, phone) so we can reply. Please describe your device and the issue. If shipping a device by post, remove the lock code/password; if that is not possible, include it in the accompanying note.

This website does not use cookies.

We use the Umami analytics tool for visit statistics. It operates in a cookieless mode. Umami collects basic visit data (e.g., pages visited, visit time, device type) in anonymized form. Data is used only to improve content and user experience.

We keep data as long as needed to process your inquiry, fulfill contractual obligations, or comply with legal requirements. After the purpose ends, data is deleted or anonymized.

You have the right to access, rectify, restrict processing, delete, port, and object to processing. Send your request to info@bitcom.si or by post to the controller. We will respond within the statutory period.

We may update these terms occasionally. The latest version is always available on this page.